Terms of Sales
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Terms of Sales :
This sale or order is granted and accepted in the general conditions below, as well as in the special conditions mentioned, if any, which the customer declares to have perfect knowledge. The validation of the order implies acceptance of these terms and conditions of sale.
Article 1: Presentation of articles
All the characteristics of the products offered for sale on this site are indicated and offer the customer the best possible information: size, pattern, qualitative description. The prices applicable to each consultation are those in effect at the said consultation of the service.
Article 2: Period of validity of the offers of sale
The products are offered for sale until the stock is exhausted. In case of order of a product become unavailable, the customer will be informed of this unavailability as soon as possible by e-mail.
Article 3: Product prices
Prices are quoted inclusive of all taxes, excluding postage.
The ordered products are invoiced at the price indicated at the time of the registration of the order.
Article 4: Order
The customer validates his order by its rules, which is valid for full acceptance of the Terms and Conditions presented here.
An order confirmation is sent to the customer by email to the email address he indicated when ordering; the invoice constitutes proof of the nature, content, date and delivery address of the order.
These data are used by Everland Ltd / monmugetcompagnie.com/monmugetcompagnie.fr for the smooth running of the printing and delivery of the order.
No information concerning our customers is communicated to third parties except for the good treatment of their order (preparation & delivery).
Article 5: Terms of payment
The payment of orders is made in cash. No order is shipped without receiving its full payment.
Article 6: Delivery
Delivery times are indicative. On average, 1 to 10 working days are necessary for the preparation and the printing, and 48 to 72 worked hours for the delivery in France and abroad. The delivery times vary according to the carrier, the destination and the general conditions (environment, climatic conditions, social movements ...).
The times indicated are average deadlines. Only a delay greater than 30 days from the registration of the order opens right to cancellation of order and full refund.
Important: the costs and risks of transport are the responsibility of the customer and the carrier. The recipient customer must make reservations in case of dispute with the carrier. The responsibility of monmugetcompagnie.fr can not be engaged in case of transport damage.
Article 7: Complaint
The customer is required to check the items at the time of delivery and must indicate with the carrier the reservations it intends to make on the compliance, condition or quantity of items delivered.
In case of error on the content of the order, the customer agrees to inform our customer support as soon as possible.
No complaint will be accepted after a period of 7 days from the receipt of the articles.
Article 8: Customer Service
For any information, the customer can apply from Monday to Friday, from 9 am to 5 pm to our customer support.
Article 9: Vigilant AND satisfied!
We bring all our care to bring you the most complete information on the size, the reasons, the quality and the description of our articles, in spite of everything it is possible that you wish to exchange or be refunded of your purchase! Here are our contractual conditions:
- EXCHANGES: if despite the Size Guide and the indications provided, the customer wishes to exchange his item, it must be returned within 7 days in its original packaging. The article must be clean, unworn, undamaged, and accompanied by precise information on the item to be re-shipped (size, pattern, color ...). Shipping costs for the re-shipment of the package Workshop / Customer will be charged according to the weight and the destination.
- REIMBURSEMENT: no refund is required after sending the items ordered. If you wish to cancel your order, please contact us as soon as possible with our customer service (firstname.lastname@example.org). If necessary, refunds are made within 7 working days from the return of products.
Except for an error that would be directly attributable to us (reason error, color, size / order registered and received as authentic confirmation), the shipping costs incurred are the responsibility of the customer. Only orders canceled before shipping receive a refund including postage.
Article 10: Dispute Resolution
Any dispute in this sale will, in the absence of amicable agreement, the exclusive jurisdiction of the Commercial Court of Port Louis, Mauritius.
Publisher of the site and property:
This site and its contents are the property of Everland Ltd for its sites
Flamant Lane, 30546 Pereybere, Mauritius